Artículo:

Best Practice. Fear of feedback. A company’s very survival depends on employees’ Openness to regular feedback, especially in industries undergoing frequent change. But, too often, subordinates are terrified they’ll hear nothing about but criticism , and bosses fear their direct reports will respond with anger or tears. Several adaptive techniques and proactive measures can help people feel more comfortable with performance reviews

Autor:

Jay M. Jackman

Myra H. Strober

Página:

101

Publicación:

Harvard Business Review

Volúmen:

81

Número:

4

Periodo:

Abril 2003

ISSN:

00178012

SrcID:

00178012-2003-04.txt