Artículo:

One Face Per Customer. Want to differentiate your business from the competition? Optimizing every interaction across every channel and touchpoint should be your ultimate goal

Autor:

Mark Smith

Página:

28

Publicación:

Intelligent Enterprise

Volúmen:

4

Número:

16

Periodo:

24-Octubre-2001

ISSN:

00091021

SrcID:

00091021-2001-10-24.txt