Best Practice. Fear of feedback. A company’s very survival depends on employees’ Openness to regular feedback, especially in industries undergoing frequent change. But, too often, subordinates are terrified they’ll hear nothing about but criticism , and bosses fear their direct reports will respond with anger or tears. Several adaptive techniques and proactive measures can help people feel more comfortable with performance reviews

What Goes Around. The good meeting. According to film producer Antony Jay, meetings can be productive and even fun, so long as the meeting leader stops talking and starts listening