Tens of millions of people are honing their leadership skills in multiplayer online games. The tools and techniques they’re using will change how leaders function tomorrow—and could make them more effective today

The primal urge to win often overwhelms rational decision making. Here’s how to tame competitive arousal, head off emotionally charged competitions, or manage them to your advantage.

Wicked” problems can’t be solved, but they can be tamed. Increasingly, these are the problems strategists face—and for which they are ill equipped.