- importsource = "00178012-2002-06.txt"
- Artículo:
Books in Brief
- Página:
30
- Publicación:
Harvard Business Review
- Volúmen:
80
- Número:
6
- Periodo:
Junio 2002
- ISSN:
00178012
- SrcID:
00178012-2002-06.txt
- Documento número 1609997
- Actualizado el lunes, 13 de marzo de 2023 12:01:51 p. m.
- Creado el lunes, 13 de marzo de 2023 12:01:51 p. m.
- Enlace directo
- Artículo:
HBR Case Study. The Skeleton in the Corporate Closet. A startling discovery in GPC's archives suggests that the company's revered founder might have stolen his first product idea. It's a potential PR disaster, but more, an ethical dilemma. Should the company focus on making reparations or preserving its reputation?
- Autor:
Julia Kirby
- Página:
35
- Publicación:
Harvard Business Review
- Volúmen:
80
- Número:
6
- Periodo:
Junio 2002
- ISSN:
00178012
- SrcID:
00178012-2002-06.txt
- Documento número 1609998
- Actualizado el lunes, 13 de marzo de 2023 12:01:51 p. m.
- Creado el lunes, 13 de marzo de 2023 12:01:51 p. m.
- Enlace directo
- Artículo:
HBR at Large. My Week as a Room-Service Waiter at the Ritz. You can learn a lot from closely observing a business committed to excellent customer service; you can learn even more from actually trying to provide that service. An editor's stint as a Ritz-Carlton room-service waiter yields numerous lessons that any company determined to satisfy customers can apply to its own situation.
- Página:
50
- Publicación:
Harvard Business Review
- Volúmen:
80
- Número:
6
- Periodo:
Junio 2002
- ISSN:
00178012
- SrcID:
00178012-2002-06.txt
- Documento número 1609999
- Actualizado el lunes, 13 de marzo de 2023 12:01:51 p. m.
- Creado el lunes, 13 de marzo de 2023 12:01:51 p. m.
- Enlace directo
- Artículo:
Managing Yourself. A Survival Guide for Leaders. Leadership is often viewed as an exciting and glamorous endeavor, one in which you inspire others to follow you through good times and bad. But such a portrayal ignores leadership's dark side: the inevitable attempts to take you out of the game. This is particularly true when a leader must steer an organization through difficult change. A few basic rules can help you avoid the perils.
- Autor:
Ronald A. Heifetz
Marty Linsky
- Página:
65
- Publicación:
Harvard Business Review
- Volúmen:
80
- Número:
6
- Periodo:
Junio 2002
- ISSN:
00178012
- SrcID:
00178012-2002-06.txt
- Documento número 1610000
- Actualizado el lunes, 13 de marzo de 2023 12:01:51 p. m.
- Creado el lunes, 13 de marzo de 2023 12:01:51 p. m.
- Enlace directo
- Artículo:
Charting Your Company's Future. At most companies the strategic-planning process involves preparing a large document with data culled from a mishmash of sources replete with charts, tables and spreadsheets. It's no wonder so few strategic plans turn into action: Executives are paralyzed by the muddle. Here's a new approach based not on creating a document but on drawing a picture: a strategic canvas.
- Autor:
W. Chan Kim
Renée Mauborgne
- Página:
76
- Publicación:
Harvard Business Review
- Volúmen:
80
- Número:
6
- Periodo:
Junio 2002
- ISSN:
00178012
- SrcID:
00178012-2002-06.txt
- Documento número 1610001
- Actualizado el lunes, 13 de marzo de 2023 12:01:51 p. m.
- Creado el lunes, 13 de marzo de 2023 12:01:51 p. m.
- Enlace directo
