The 2003 HBR List: Breakthrough ideas for tomorrow’s business agenda International conflicts. Bear markets. Corporate scandals. Hard time give rise to hard thinking. From such intense soul-searching comes this year’s list of the best emerging business ideas, wich challenge some of the most basic assumptions about strategy, organization, and leadership

Best Practice. Fear of feedback. A company’s very survival depends on employees’ Openness to regular feedback, especially in industries undergoing frequent change. But, too often, subordinates are terrified they’ll hear nothing about but criticism , and bosses fear their direct reports will respond with anger or tears. Several adaptive techniques and proactive measures can help people feel more comfortable with performance reviews