Artículo:

When Good Teams Go Wrong The team that operated the Nut Island sewage treatment plant in Quincy, Massachusetts, uncomplaining, and committed to protecting Boston Harborfrom was hardworking, pollution. Yet their heroic efforts actually worsened the harbor's ready dreadful water quality.

Autor:

Paul F Levy

Página:

51

Publicación:

HARVARD BUSINESS REVIEW ISSN 00178012

Volúmen:

79

Número:

3

Periodo:

MARCH 2001

SrcID:

2001-03HAR.TXT