Número de Documento     
Artículo:

Do You Offer the Best Customer Service?

Autor:

Bruce Bower

Resumen:

Are You Giving Your Customers What They Need? Follow This Advice to Turn Your Call Center Into an Integrated Customer Contact Center That Lets Customers Interact With You In Whatever Way They Choose

Página:

22

Publicación:

e-Business Advisor

Volúmen:

19

Número:

7

Periodo:

Julio 2001

ISSN:

10939091

SrcID:

10939091-2001-07.txt

Número de Documento