Artículo:

Tool kit

Sub título:

Building loyalty in business markets

Autor:

Das Narayandas

Resumen:

When it comes to business customers, consumer marketing strategies are bound to fail because the two markers are very different

Página:

131

Publicación:

Harvard Business Review

Volúmen:

83

Número:

9

Periodo:

September 2005

ISSN:

00178055

SrcID:

00178012-2005-09.txt