Performance dashboards and scorecards can help you spot what's really important, but they must be pointed in the right direction. Aligned with a coherent business strategy and clear interim objectives, these tools can deliver key performance indicators that will guide employees and partners to appropriate actions. Here's how to pick leading, lagging and diagnostic metrics tied to the right goals.

Product lifecycle management apps can help you gain control over disjointed activities, but globalization and emerging compliance requirements beg for a more process-oriented approach.