Beware the Busy Manager. Of course your managers are busy: They're always rushing from meeting to meeting, putting out fire after fire. But research shows that 90% of managers are really just spinning their wheels; only 10% spend their time in a purposeful and reflective manner. Here's how to identify which managers are making a real difference and which just look busy.

Are You Picking the Right Leaders? If you're promoting your team players, dynamic public speakers, operational stars, or ambitious go-getters, then you may not be. A new evaluation process can give you a more accurate picture of your talent pool and guide you to the true stars.

Will the Legacy Live On? No one can argue with Jack Welch's success. But should he be the model for the twenty-first-century CEO? The short answer is yes, and no.